WVDE Policy 7211 establishes a formal process for members of the public to submit complaints alleging violations of state law by schools or county boards of education.
If someone would like to file a complaint, they must do so first at the school level, if they are not satisfied with the school’s answer…they can then file a complaint at the county level….and lastly they can file one at the state level.
The WVDE requires the school to have the school level complaint form on their website The document can be found on the top (header) of the pages or by clicking on this link.
There are two documents in you might need to read:
Should someone file a complaint — not like the outcome — and want to file a complaint with the county…they can find a copy of the County-Level Complaint Form by looking in the document section on the KCS website. The county form is in a folder also named WVDE Policy 7211 — Resolution of Formal Complaints.
There is some good information in the guidance document that would be helpful about the process of receiving a complaint (timeline to respond, how to respond, etc.)

